FAQs
Have questions? We have answers.
Orders
Find answers about shipping, packaging, sizing, materials, and care.
Where does Paws & Tots ship?
Where does Paws & Tots ship?
Currently we only ship within the US.
When can I expect my order to be shipped?
When can I expect my order to be shipped?
All orders placed Monday - Friday by 5pm EST will be shipped within 3 business days. We’ll update you via email once your items have been shipped along with a tracking number.
Do you offer gift packaging?
Do you offer gift packaging?
Yes! Please reach out via chat or email and we will discuss options.
How do I wash / care for my products?
How do I wash / care for my products?
All products come with instructions on how to best care for your Paws & Tots clothing. For most products, we recommend washing on a gentle cycle with cold water and drying on low.
What is sizing like?
What is sizing like?
Our current baby rompers are snug fitting but will loosen as you continue to wash them. We recommend sizing up if you prefer a looser fit.
What materials do you use?
What materials do you use?
All of our baby rompers are made with organic cotton and non-toxic dyes.
Is the material hypoallergenic and safe for eczema?
Is the material hypoallergenic and safe for eczema?
Yes! Organic cotton is one of the most breathable fabrics for baby’s skin.
Returns
Learn how to return items easily and hassle-free today.
What's your return policy?
What's your return policy?
We offer a 30-day return window (excluding sale items), which starts from the date your order is shipped. All Sale items are FINAL SALE. To ensure the return process goes smoothly, please note that the customer will be responsible for the cost of shipping the returned items. To initiate a return, please send us an email at support@pawsandtots.comand we’ll send you instructions on how to return.
